We provide retail customers with customer service support, sales and inbound sales support, order fulfillment, invoice inquiries and adjustments, and loyalty programs.
Assisting customers with hardware and software installations, providing remote desktop support, troubleshooting, password resets, website navigation, and incident tracking and case management.
Handling customer accounts: start/stop/transfer of service, handling billing inquiries and disputes, payment processing, meter read issues, outage reporting, collection and debt recovery.
Mobile and wireless support, pre-paid and post-paid ordering and activation, device-related troubleshooting, billing inquiries and adjustments.
Customer service support, baggage claims services, cancellations,